Updated January 2026 – in compliance with LGPD

917bet Privacy Policy – Your Data Protected by the LGPD

The 917bet takes your data protection seriously. This Policy clearly explains what information we collect, why we need it, how we protect it, and what your rights are as a data subject under the General Data Protection Law (LGPD – Law No. 13,709/2018). No unnecessary legal jargon — just transparency.

How 917bet Protects Your Privacy

Six concrete commitments 917bet makes to every registered player on the platform.

256-bit SSL Encryption

All communication between your device and the servers of 917bet is encrypted with 256-bit SSL — the same standard used by Brazil's largest banks. Your login details, personal information, and financial transactions never travel in plain text over the internet.

Full LGPD Compliance

The 917bet processes personal data in full compliance with the General Data Protection Law (Law No. 13,709/2018). We have a defined legal basis for each processing purpose and guarantee all rights provided by law to data subjects residing in Brazil.

No Sale of Data

The 917bet does not sell, rent, or transfer users' personal data to third parties for commercial or advertising purposes. Your data exists to keep the platform running properly for you — not to generate revenue from your privacy.

You Control Your Data

As a data subject, you have the right to access, correct, port, or request the deletion of your personal information on 917bet at any time. Just reach out to our support team — the process is straightforward and hassle-free.

Irreversible Hashed Passwords

No employee of 917bet has access to your actual password. Passwords are stored using irreversible cryptographic hashing algorithms. Even in the event of an internal security incident, passwords are never exposed in plain text.

Communications Under Your Control

You decide whether you want to receive promotional communications from 917bet. You can opt out of marketing emails and notifications at any time through your account settings — no need to contact support to do so.

This Privacy Policy describes how 917bet collects, uses, stores, shares, and protects the personal information of users who access and use the sports betting and online casino platform available at 917bet.best. By creating an account or using any service of 917bet, you confirm that you have read and understood this Policy and agree to the practices described herein.

The 917bet acts as the controller of its users' personal data, as defined by the General Data Protection Law (LGPD – Law No. 13,709/2018). This means we are responsible for decisions about how and why your data is processed. We have a dedicated Data Protection Officer (DPO), whose contact details can be found in Section 09 of this Policy.

This Policy applies to all services provided by 917bet, including Sports Betting (football, Brasileirão, Copa do Brasil, Libertadores, MMA/UFC, NBB, e-sports), online casino (slots, poker, crash games, live casino), user account area, customer support, and communications by email, phone, and chat. If you are a visitor who has not yet created an account, this Policy also applies to data collected during your browsing session.

Section 01

What Personal Data 917bet Collects

The 917bet collects personal data at different points during your interaction with the platform. Below, we detail the categories of data collected and when each is obtained:

Data you provide voluntarily:

  • Registration: full name, CPF, date of birth, email, mobile number, and full residential address with zip code.
  • Identity verification (KYC): copy of a government-issued ID (RG, CNH, or passport), a selfie for ownership verification, and proof of address issued within the last 90 days.
  • Payment verification: Pix key details, partial credit/debit card information (masked number, card brand, expiry date), or bank account details for wire transfers.
  • Support communications: content of messages exchanged via live chat or email with the 917bet, including any attached documents.
  • Account preferences: notification settings, responsible gambling limits you have set, and communication preferences.

Data collected automatically during platform use:

  • Access data: IP address, browser type and version, operating system, device model (mobile or desktop), and technical device identifiers.
  • Browsing data: pages visited on 917bet, time spent on site, navigation sequence, and clicks on platform elements.
  • Betting and gaming data: complete betting history (sports and casino), amounts, results, timestamps, and game types played on 917bet.
  • Transaction data: record of all deposits and withdrawals, including the method used, amount, timestamp, and transaction status.
  • Approximate geolocation data: country and state of access inferred from the IP address, used for eligibility verification and fraud prevention.
Data Category Examples When Collected
Identification Full name, CPF, date of birth Registration
Contact Email, phone number, address Registration / profile update
Identity (KYC) National ID, driver's license, selfie, proof of address Before the first withdrawal
Financial Pix key, masked card details Deposits and withdrawals
Behavioral Betting history, sessions Continued use of the platform
Technical IP address, device, browser Every session on 917bet
Section 02

How and Why 917bet Uses Your Data

The 917bet uses your personal data solely for the purposes listed below, each with a defined legal basis under LGPD. We never use your data for purposes incompatible with those described in this Policy without notifying you in advance.

  • Service delivery: create and manage your account, process bets and financial transactions via Pix, boleto bancário, credit/debit card, PicPay, Mercado Pago, and TED. Legal basis: contract performance.
  • Identity Verification: confirm your identity, verify that you are over 18 years old, and confirm that you are the holder of the payment methods used. Legal basis: compliance with a legal obligation and performance of a contract.
  • Fraud prevention: monitor betting and transaction patterns to detect multi-accounting, money laundering, bot usage, and other practices prohibited by the 917bet Terms and Conditions. Legal basis: legitimate interest and compliance with a legal obligation.
  • Responsible gambling: identify behavior that may indicate problem gambling and trigger support protocols, including proactive outreach. Legal basis: compliance with a regulatory obligation and legitimate interest.
  • Customer support: answer your questions, resolve technical issues, and maintain a service history for continuous improvement. Legal basis: contract performance.
  • Marketing communications: send promotions and news about the 917bet and personalized offers by email and mobile. Legal basis: consent — you may withdraw it at any time.
  • Product improvement: analyze aggregated, anonymized browsing data to improve the interface, identify technical issues, and develop new platform features. Legal basis: legitimate interest.
  • Compliance with legal obligations: comply with requests from Brazilian tax, regulatory, or judicial authorities when required by law. Legal basis: compliance with a legal obligation.

The 917bet does not use your personal data to build automated profiles that produce significant legal effects on you without human review. Account suspension decisions based on suspected fraud always go through review by the security team before becoming final.

Section 03

Data Sharing with Third Parties

The 917bet does not sell personal data. Information is shared with third parties only in the situations below, all of which are necessary for the operation of the platform or required by law:

  • Game providers: the technical data required to run game sessions (user identifier, available balance) is shared with 917bet's partner slots, poker, crash games, and live casino providers. These providers act as data operators and are contractually required to protect the information they receive.
  • Payment processors: data required to process transactions via Pix, boleto bancário, PicPay, Mercado Pago, and TED is shared with the corresponding financial institutions and payment intermediaries, under confidentiality obligations and in compliance with the regulations of the Banco Central do Brasil.
  • Identity verification services: documents provided during the KYC process may be handled by specialized third-party identity verification and fraud prevention services operating under a data processing agreement with 917bet.
  • Legal authorities: data may be shared with the Receita Federal, the Conselho de Controle de Atividades Financeiras (COAF), the Autoridade Nacional de Proteção de Dados (ANPD), and law enforcement or judicial authorities upon formal legal request or court order.
  • Auditors and legal advisors: professionals engaged to audit the operations of 917bet or provide legal counsel may have access to specific data under strict confidentiality clauses.

In all cases of sharing with third parties, the 917bet requires these third parties to handle data with the same level of protection applied internally, in compliance with LGPD. Data processing agreements are in place with all partners who receive personal data from users of the platform.

Section 04

Information Security at 917bet

The 917bet implements robust technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. The platform's key security measures include:

  • Encryption in transit: all communications between your device and 917bet's servers use HTTPS with TLS 1.3 and 256-bit SSL certificates.
  • Encryption at rest: sensitive data stored on the servers of 917bet are encrypted at rest using AES-256.
  • Password hashing: user passwords are hashed using bcrypt with salting, making them irreversible and protected even in the event of a security incident.
  • Access control: internal access to user data is restricted by least-privilege principles — each 917bet employee can only access the data required for their specific role.
  • Continuous monitoring: intrusion detection systems (IDS) and log monitoring operate 24 hours a day to identify and respond to suspicious activity on the platform's servers.
  • Multi-factor authentication: access to internal systems of 917bet by staff requires multi-factor authentication (MFA).
  • Regular backups: data backups are performed regularly and stored in encrypted form across geographically separate locations.

In the event of a security incident that puts your personal data at risk, the 917bet commits to notifying you by email within 72 hours of confirming the incident, as required by LGPD, including details on the nature of the affected data, the measures taken, and the recommended steps to protect your account.

Section 05

Data Retention and Deletion at 917bet

The 917bet retains personal data only for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, and resolve any disputes. General retention periods are:

  • Active account data: kept for the entire duration of your account on 917bet and for the period required after account closure to fulfill legal obligations.
  • Financial transaction data: retained for a minimum of 5 years after each transaction, as required by Brazilian tax and anti-money laundering legislation.
  • KYC verification documents: retained for a minimum of 5 years from the date of verification, and potentially up to 10 years where a specific regulatory obligation applies.
  • Betting history: retained for a minimum of 3 years after each bet is placed, for audit purposes, dispute resolution, and responsible gambling reporting.
  • Access and security logs: retained for 12 months for fraud prevention and security incident investigation purposes.
  • Marketing communications data: deleted immediately upon cancellation of your communication preference, except for the cancellation record itself, which is kept for compliance purposes.

Once retention periods have expired, data is securely deleted or anonymized so it can no longer be linked to a specific individual. Early deletion requests will be fulfilled to the extent they do not conflict with the legal retention obligations of the 917bet.

Section 06

Your Data Subject Rights at 917bet

The LGPD grants you, as a data subject whose personal data is processed by 917bet, the following rights, all of which can be exercised free of charge by contacting our support team:

Access

Request confirmation that we process your data and obtain a copy of the information 917bet holds about you.

Correction

Request the update or correction of incomplete, inaccurate, or outdated information in your 917bet profile.

Deletion

Request the deletion of data processed based on your consent, where there is no legal obligation to retain it.

Objection

Object to the processing of your data for marketing purposes or when processing is based on legitimate interest.

Portability

Receive your data in a structured, machine-readable format for transfer to another controller, where technically feasible.

Restriction

Request a temporary suspension of processing while a dispute regarding the accuracy of the data is under review by 917bet.

Information

Know which third parties 917bet shares your data with and the specific purposes for each instance of sharing.

Revocation

Withdraw previously given consent for processing based on that legal ground, such as receiving marketing communications.

To exercise any of these rights, send a request to suporte@917bet.best with the subject line "LGPD Rights – [your right]" and your registered CPF. The 917bet will respond within 15 business days. In more complex cases, this deadline may be extended by an additional 15 days with prior notice. If you feel your rights have not been adequately addressed, you may file a complaint with the National Data Protection Authority (ANPD) at gov.br/anpd.

Cookies and Tracking Technologies on 917bet

We use cookies to keep the platform running properly and to continuously improve your experience.

How to Manage Your Cookies on 917bet

By accessing 917bet the first time you visit, a cookie consent banner lets you accept or decline optional categories. You can update your cookie preferences at any time by going to "Privacy Settings" in your account menu or through your browser settings.

Disabling analytical and personalization cookies does not prevent you from using the platform, but may reduce the quality of your experience — for example, you will need to reset your preferences on each visit. Disabling essential and security cookies is not possible, as doing so would compromise the basic functionality and security of your account on the 917bet.

The 917bet does not use third-party cookies for behavioral advertising on other sites. The cookies used belong to the platform itself or to essential service providers (performance analytics, technical support) that operate as data processors under a data protection agreement with 917bet.

Section 08

Protection of Minors

The services of 917bet are intended exclusively for users aged 18 and over. The platform does not intentionally collect personal data from anyone under 18. Should we become aware that a minor has provided personal data to create an account, we will take the following immediate steps:

  • Immediate suspension of any account identified as belonging to a minor.
  • Deletion of personal data associated with your account, to the extent permitted by legal retention obligations.
  • Refund of the deposited real balance (BRL) to the verified legal guardian, following identity verification.
  • Reporting to the relevant authorities in cases where there is suspicion of use of falsified documents.

If you suspect that a minor under the age of 18 has created an account on 917bet, please contact our support team immediately at suporte@917bet.best. We take this matter extremely seriously and respond to all reports within 24 hours. Protecting minors is a responsibility that 917bet treats as an absolute priority.

The identity verification (KYC) process at 917bet requires a valid government-issued ID showing date of birth, allowing the platform to flag underage registration attempts before withdrawals are approved. In addition, gameplay pattern alerts are monitored to detect behavior that may indicate platform misuse by minors.

Section 09

Contact, Data Protection Officer (DPO) & Privacy Channel

The 917bet has appointed a Data Protection Officer (DPO) responsible for overseeing LGPD compliance, responding to data subject requests, and serving as the communication channel with the Autoridade Nacional de Proteção de Dados (ANPD).

917bet Privacy Channel:

Email: suporte@917bet.best – use the subject line "Privacy – [your CPF]"

Live chat: available 24/7 directly on the 917bet platform

Response time: up to 15 business days for data subject rights requests

To exercise your data subject rights, contest automated decisions, report potential privacy violations, or get clarification on this Policy, please reach out through the channel above. Our privacy team is ready to respond in Portuguese and guide you through the appropriate process for each type of request.

If after contacting 917bet you feel your request was not properly addressed, you have the right to file a complaint directly with the Autoridade Nacional de Proteção de Dados (ANPD), as provided under Art. 18 of the LGPD.

Section 10

Changes to this Privacy Policy

The 917bet may update this Privacy Policy periodically to reflect changes in data processing practices, updates to Brazilian legislation (including ANPD regulations), or new features and services added to the platform.

Material changes will be communicated by email to the address registered on your account at least 10 days before the effective date. The email will include a summary of the most important changes and a link to the full updated version.

The most recent version of this Policy will always be available at 917bet.best/privacy-policy with the date of the last update indicated in the introduction. Continued use of the services of 917bet after the effective date of the new version constitutes acceptance of the changes made. If you disagree with the changes, you may request account closure and withdrawal of your available balance before the effective date.

Current version: January 2026. This version supersedes all previous versions of this Privacy Policy published by the 917bet. Questions about what changed from the previous version? Contact our support team — we'll walk you through the differences clearly and directly.

Your Data Protected. Now Just Play.

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Transparency Is the Foundation of Trust at 917bet

This Policy fully describes how we handle your data. By creating your account, you also agree to the Terms and Conditions of the platform. For specific privacy inquiries, email suporte@917bet.best with the subject line "Privacy". We respond in Portuguese within 15 business days.

Responsible Gambling – 917bet's Commitment

Deposit Limits

Set daily, weekly, or monthly limits in your 917bet account dashboard. They take effect immediately to help you stay within your budget.

Voluntary Break

Activate a 24-hour, 7-day, or 30-day break whenever you need one. No bets or deposits will be processed during the selected period on 917bet.

18+ Only

917bet is exclusively for users aged 18 and over. Strict identity verification is applied to all registrations and withdrawals, no exceptions.

Need Help?

Call 188 (CVV) or visit our Responsible Gambling for specialized support with gambling addiction.

Questions About 917bet's Privacy Policy

The most frequently asked questions about how your data is handled on the platform.

No. 917bet does not use third-party cookies for behavioral tracking on other websites and does not share your personal data with external advertising networks. Marketing communications from 917bet are delivered directly to your registered email or as notifications within the platform itself — never through ads on other websites based on your 917bet user profile. If you see advertising on other websites that mentions 917bet, that is the initiative of those websites and does not involve any sharing of your account data with us.

To request deletion of your personal data, send an email to suporte@917bet.best with the subject line "Data Deletion – [your CPF]" and a brief message requesting the deletion. Our privacy team will respond within 15 business days to let you know which data can be deleted immediately and which must be retained due to legal obligations (such as financial transaction data, which must be kept for 5 years under Brazilian tax law). A deletion request results in the closure of your 917bet account, since it is not possible to maintain an active account without the minimum required registration data.

Slots, poker, crash games, and live casino providers integrated into the 917bet catalog receive only the data strictly necessary to run game sessions — typically an anonymous user identifier and the balance available for that session. They do not have access to your full name, CPF, payment details, or any other personal registration data. All of 917bet's partner providers are contractually required to keep received data confidential and not to use it for any purpose beyond the technical execution of the games.

After your account is closed, 917bet retains your personal data for the mandatory legal retention periods: financial transaction data for 5 years (tax and anti-money laundering legislation), KYC documents for 5 to 10 years depending on applicable regulations, and betting history for 3 years. Once these periods expire, data is securely deleted. During the post-closure retention period, your data is kept in restricted mode and accessed only when required for legal or audit purposes. Marketing communications are stopped immediately upon account closure.

Your 917bet password is never stored in plain text — it is processed through bcrypt cryptographic hashing algorithms with salting, meaning not even platform staff can read your actual password. In the event of a security incident on the servers, your credentials remain protected by the hash. Banking details such as full card numbers are never stored on 917bet's servers — payment processing is handled directly by the financial intermediary via encrypted connection. The Pix key registered for withdrawals is stored in encrypted form and linked exclusively to your verified account. 917bet will never ask for your password by email, chat, or phone.
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